Zenoti Payments and BBPOS

Overview and important notes on BBPOS Chipper 2X BT card reader

If you are using Zenoti Payments, you can use a Chipper 2X BT card reader (by BBPOS) to collect card payments either from Zenoti Mobile or in mirror mode.

Important Notes

  • Chipper 2X BT card reader is supported only in the USA and you can use it to process payments only from credit cards that do not require the guest to enter a PIN number.
  • The card reader can process debit card payments only if the debit card allows credit transactions and does not require the guest to enter a PIN.
  • To collect payments, you must have an iPad (with iOS 12 or higher) that has Zenoti Mobile installed.
  • The card reader can be connected to only one iPad at a time.
  • Do not manually pair the device. Pairing through the iOS Settings > Bluetooth page makes the device unavailable to connect to your Zenoti Mobile. Refer to Connect to a card reader to learn more.


To start using BBPOS for processing card payments, follow the steps:

  1. Setup BBPOS in Zenoti Payments
  2. Connect to BBPOS card reader
  3. Collect Card Payments from Zenoti Mobile and in mirror mode
  4. Check and Install Firmware Updates
  5. FAQ & Troubleshoot for BBPOS